Frequently Asked Questions
Everything you need to know about our premium silk collections.
How should I care for my silk garments?
To maintain the luster and longevity of your silk, we recommend hand washing in cold water with a pH-neutral detergent or professional dry cleaning. Avoid direct sunlight when drying.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, silk face masks and intimate wear are final sale.
Are your silk products 100% Mulberry silk?
Yes, all Silks products are crafted from 100% Grade 6A long-fiber Mulberry silk, ensuring the highest quality, durability, and a luxurious feel.
Do you offer gift wrapping services?
Every Silks order arrives in our signature eco-friendly gift box. You can also add a personalized hand-written note at checkout for no additional charge.
How do I know which size to choose?
Please refer to our comprehensive Size Guide located on each product page. Our silk is cut to provide a relaxed, elegant fit; if you are between sizes, we recommend sizing up.