Returns & Exchanges
At Silks, we want you to feel as luxurious as our fabrics; if your purchase isn't a perfect fit, you may return or exchange unworn items within 30 days of delivery. All garments must be returned in their original condition with all silk-care tags intact to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original protective packaging to prevent snagging and include the printed return authorization slip inside.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.